fbu7's Privacy Policy

Introduction and Scope of Policy

fbu7 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy ("Policy") describes how fbu7 collects your information, the purposes for which it is used, with whom it is shared, and how it is kept secure.

This policy applies to fbu7's website, mobile version, and all related services. By registering or using our platform, you are giving your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using the platform.

This policy applies only to individuals aged 21 or older, as fbu7 provides services exclusively to those aged 21 and above.

What Information We Collect

fbu7 may collect the following types of information:

• Identity information: Full name, date of birth, national ID or passport number, and a photo of the user (if identity verification is required).
• Contact information: Email address, mobile number, and current address.
• Financial information: bKash, Nagad, Rocket, or Upay account numbers, transaction history, and deposit and withdrawal records.
• Account information: Username, password (in encrypted form), account preferences and settings.
• Technical information: IP address, device ID, browser type, operating system, and login date and time.
• Usage information: Which games were played, how long the platform was used, and which services were used most.
• Communication content: Your conversations with us via live chat or email ([email protected]).

We collect only the information that is genuinely necessary to provide our services. Collecting irrelevant or excessive information is against our policy.

How Information Is Collected

fbu7 collects information in several ways:

• Directly from you: Information you provide during registration, the identity verification process, transactions, or when contacting the support team.
• Automatically: Information is recorded automatically while you use the platform through cookies, web beacons, and other tracking technologies.
• From third parties: Relevant information may be collected through approved third parties for identity verification or fraud prevention purposes.
• Payment processing partners: Necessary financial information is collected when transactions are completed through bKash, Nagad, Rocket, and Upay.

Purpose of Using Your Information

fbu7 uses your information for the following legitimate purposes:

• Creating, managing, and securing accounts.
• Processing deposits, withdrawals, and other financial transactions.
• Verifying user age and identity and preventing fraud.
• Running our 24/7 live chat and email support services smoothly.
• Operating responsible gaming programs and supporting at-risk users.
• Maintaining the security and integrity of the platform.
• Diagnosing and resolving technical issues.
• Complying with applicable laws and regulatory obligations.
• Informing you about relevant promotions and bonuses with your consent.

We never sell your information to third parties or share it without authorization for advertising purposes.

Sharing and Disclosure of Information

fbu7 may share your information with third parties in specific circumstances. These circumstances are:

• Service providers: Limited information is shared with contracted providers for payment processing (bKash, Nagad, Rocket, Upay), IT infrastructure, cybersecurity, and identity verification services.
• Legal obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable laws.
• Fraud and money laundering prevention: Information may be provided to relevant authorities as part of anti-money laundering or fraud investigations.
• Business transfers: If fbu7 undergoes a merger, acquisition, or asset transfer, user information may be transferred to the new entity.

Outside of the above cases, fbu7 never shares your personal information with third parties without authorization.

Cookies and Tracking Technologies

The fbu7 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

• Essential cookies: These cookies are necessary to ensure the basic functionality of the platform and secure login.
• Functional cookies: These cookies are used to remember your preferences and settings.
• Analytics cookies: Statistics are collected to monitor and improve platform usage.
• Security cookies: These help detect and prevent fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly.

Data Security Measures

fbu7 takes industry-standard technical and organizational measures to protect your information:

• SSL encryption: All data transmissions are secured with SSL/TLS encryption, which prevents third-party access during data transfers.
• Password hashing: Your password is never stored in plain text; advanced hashing algorithms are used.
• Access controls: Only authorized staff can access your information, and only on a need-to-know basis.
• Regular security audits: The platform's security measures are regularly reviewed and improved.
• Data backups: Your information is regularly backed up in a secure environment.
• Two-factor authentication (2FA): An additional verification layer is provided to enhance account security.

While we ensure the highest security measures, it is not possible to guarantee 100% security on the internet. You are therefore also encouraged to keep your account password confidential and to contact us if you notice any suspicious activity.

Data Retention Period

fbu7 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while an account is active.
• Even after an account is closed, information may be retained for a specified period for legal, regulatory, or dispute resolution purposes.
• Financial transaction data is retained for a specified period in accordance with anti-money laundering regulations.
• After the required period has ended, information is securely deleted or anonymized.

Your Rights

As a fbu7 user, you have the following rights over your own information:

• Right of access: You may request a copy of the information we hold about you at any time.
• Right to rectification: If your information is incorrect or incomplete, you may request a correction.
• Right to erasure: Where there is no legal obligation to retain it, you may request that your information be deleted.
• Right to restrict processing: In certain circumstances, you may request that processing of your information be temporarily limited.
• Right to object: You may object to marketing communications at any time.
• Right to withdraw consent: Where information is processed on the basis of your consent, you may withdraw that consent.

To exercise any of the above rights, please contact our support team: [email protected]

Privacy of Minors

fbu7 is not intended for individuals under the age of 21. We do not knowingly collect any information from minors. Age verification measures are in place at the time of registration.

If it comes to our attention that a minor has used our platform or provided information, we will immediately delete that information and close the relevant account. If you have any information regarding this matter, please contact [email protected].

Third-Party Links and Services

The fbu7 platform may include third-party integrations such as payment gateways and security verification services. These third parties have their own privacy policies, which are outside fbu7's control.

We ensure through contractual agreements with all our third-party partners that they follow minimum standards for protecting your information. However, fbu7 is not responsible for the individual policies of these partners.

Changes and Updates to the Policy

fbu7 reserves the right to change this privacy policy as needed. If significant changes are made, we will:

• Publish the updated policy on this page.
• Send a notification to your registered email.
• Inform you of the changes when you log in to the platform.

Continued use of the platform after the updated policy is published will be considered acceptance of the new policy. If you do not agree to the changes, you may request that your account be closed.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our support team:

• Live chat: 24/7 direct live chat support.
• Email: [email protected]

Our support team is able to communicate with you in both Bengali and English. We will review your privacy-related requests as quickly as possible and take appropriate action.

fbu7 always respects your trust and privacy. Our goal is to create a safe and transparent gaming environment where you can enjoy yourself with confidence.